Frequently Asked Questions

Everything you need to know about G-Wolves gaming gear.

How long does shipping take for G-Wolves products?

Standard international shipping typically takes 7-14 business days, while express shipping options can deliver your gaming gear within 3-5 business days depending on your location.

What is the return policy for gaming mice?

We offer a 14-day return policy for unused products in their original packaging. Please note that for hygiene reasons, products with significant signs of wear may not be eligible for a full refund.

Do G-Wolves products come with a warranty?

Yes, all G-Wolves electronics are covered by a 1-year limited warranty that protects against manufacturing defects in materials and workmanship.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout process.

How can I track my order?

Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery status.

Are your gaming mice compatible with both Windows and Mac?

Yes, our gaming mice are plug-and-play compatible with both Windows and macOS, though advanced software customization features are primarily optimized for Windows systems.